Refund and Returns Policy

Gene Potts Memorial maintains a no returns/no refunds policy for transactions made through the website and related checkout systems, including donations, tickets, and registrations, except where described below or required by law.

Donations

Donations are generally final and non-refundable. If you believe a donation was made in error, duplicated, or processed for the wrong amount, please contact us promptly through /contact-gpm/ so we can review the request.

Tickets and Registrations

Event tickets, cookoff registrations, sponsorship registrations, and related participation fees are generally final and non-refundable. Registrations may be subject to event-specific rules, deadlines, or transfer options when published for a particular event.

If Gene Potts Memorial Cancels an Event

If Gene Potts Memorial cancels an event, we may offer options such as a refund, transfer to a future event, or conversion of the transaction to a charitable donation, depending on event circumstances, processing limitations, and applicable law.

Products

Product purchases made through the website or related store systems are generally final. If an item arrives damaged, defective, or incorrect, contact us promptly with your order details so we can review available options.

Questions and Contact

Questions about donations, registrations, tickets, sponsorships, or products may be sent through our contact form at /contact-gpm/. Please include the name, email address, transaction date, and relevant order or registration information.

Updates

Gene Potts Memorial may update this policy from time to time. The Last Updated date reflects the current version.